From your UK saxophone specialists
Fast delivery & expert care
From a fresh box of reeds to your next saxophone, order with confidence from SAX. Every saxophone checked by our specialist workshop technicians, whatever its price. Royal Mail or a fast courier, all fully insured, with our team here to help.
Delivery costs, made clear
Orders over £100 qualify for free delivery to mainland UK addresses. For other orders and destinations, enter your delivery address at checkout to see the available delivery options and charges before you pay.
Deliveries to Northern Ireland, the Highlands and islands may have different options. Please check your address at checkout or contact us for advice.
When will my order leave?
Order in-stock items before 2pm UK time and we aim to dispatch the same working day. Dispatch is when your parcel leaves us; it is not a promise of same-day arrival.
If you need an item for a particular date, speak to our team before ordering so we can check availability and delivery options with you.
Your saxophone, prepared by specialists
Every saxophone is checked in our workshop by specialist saxophone technicians, no matter the price. From a first instrument to a professional saxophone, every one receives the same care and our free 42-point professional set-up before it leaves us.
New saxophones also include a free checkover within one year of purchase.
If an item is out of stock
If we need to back-order an item, we will email you. You can choose to wait, discuss an alternative or cancel if you would rather not wait.
Unsure which saxophone, mouthpiece or accessory is right for you? Our team can help you make an informed choice before you order.
Help after delivery
If something is wrong when your order arrives, please contact us so we can help put it right. For return instructions and the full conditions, see our returns policy.
Prefer to visit us?
Visit our London store for specialist advice and the chance to find the instrument that feels right for you.
Real people. Specialist knowledge.
Let’s get you playing.
For help with stock, delivery or choosing your next instrument, contact the SAX team or email help@sax.co.uk.

