Delivery Information
- Free 1st Class Delivery on all orders over £75 to UK MAINLAND.
- Free Next Working day Delivery on all Saxophones to UK MAINLAND (excluding hire saxophones)
- Competitive International Shipping Rates
Delivery Schedule
We aim to despatch all orders within 1 business day. Orders weighing under 2kg are sent via First Class post, whilst larger orders within the UK are shipped with a 24 hour courier service. Orders for saxophones received before 2pm Monday to Thursday are shipped the same day. International orders weighing under 2kg are shipped with a tracked Air Mail service. Larger orders are sent via DPD or UPS courier service and are usually received in around a week. Please be advised that these services can be subject to unexpected delays.
We have a massive selection of goods, although If your item is listed as a "Pre Order", we will back order it for you. You will always be emailed with the option to choose an alternative or cancel your order if you would rather not wait.
Postage Prices Outside of the UK
Simply add your desired products to the shopping cart, choose your shipping destination and the website will automatically assign your postage to the shopping cart.
UK Shipping Guide
Listed below is a guide to our UK Mainland shipping charges.
| Category | Royal Mail 1st Class | Special Next Day | Special Next Day (by 12pm) |
| Saxophones | N/A | FREE | £5.00 |
| Accessories | £3.00 | £8.00 | N/A |
| Heavy Items | £5.00 | £8.00 | N/A |
Postage Within The UK
Royal Mail First Class (Default Shipping)
First Class Delivery aims to deliver within 1 to 3 days of postage but do bear in mind larger items are likely to need hand delivery (sax stands don't fit through letter boxes).
Royal Mail Special Delivery (Next Day)
If your order is placed before 2pm and is in stock we aim to deliver the following business day. If an Item is not in stock we will refund your additional postage costs and deliver as soon as the goods are available. Over 2kg we use a mixture of regular post (low value items such as bags and heavier stands) & various couriers (usually DPD or UPS) depending on location and value.
Postage Within The EU
Anything under 2kg ships with Royal Mail. Orders amounting to over about £50 ship using a signed for and, if necessary, insured postal service. Orders over 2kg ship with various courier services- again, usually UPS or Fedex.
Rest Of The World
Any order under 2kg ships in the regular mail (unless otherwise requested at time of ordering). Higher value shipments are sent using a signed for and, if necessary, insured postal service. Heavier items ship by courier - again, we tend to use UPS or Fedex. Please note that, should you want smaller orders by courier (an advisable security measure in some countries) please specify clearly when ordering. This will often incur a higher shipping price which we may have to cover by sending a paypal invoice.
For any order which has shipped with tracking: the full tracking information can be checked using the "my orders" section on our website (a link is on your initial order confirmation).
If you're based overseas and would like more information on shipping including customs duty, please read our Based Overseas guide located here.